by Neil Smithson | Aug 19, 2020 | Workflow
When asked about the meaning of workflow, I think the average worker thinks of lists that must be worked through in a specific manner. However, workflow goes well beyond list creation. Workflow is actually a design process by which you plot, test, refine and deploy... 
by Neil Smithson | Aug 5, 2020 | HIPAA
When it comes to Protected Health Information (PHI) and HIPAA, most people only think about clinical settings such as being in the hospital or doctor’s office. However, it’s important for foundations to adhere to the strict HIPAA compliance standards when handling... 
by Neil Smithson | Jul 22, 2020 | Artificial Intelligence, Predictive Models
There’s a lot of buzz in almost every industry about the power of Artificial Intelligence (AI) applications and its impact on consumer experiences. Sometimes I see presenters that are truly passionate about their technology but don’t really understand the complexities... 
by Neil Smithson | Jul 8, 2020 | Grateful Patient Programs
Grateful Patient programs are very entwined with hospital foundations when it comes to attracting new donors and raising funds. Although well intentioned, you should be aware of consumers’ perceptions of hospital foundations when approaching patients. There are a... 
by Neil Smithson | Jun 24, 2020 | Community Health
“Life-enhancing resources, such as food supply, housing, economic and social relationships, transportation, education, and healthcare, whose distribution across populations effectively determines length and quality of life,” is how the CDC defines Social...
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